At Van Metre Homes, customers are our most valuable asset. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting you as well as protecting your privacy.
We’ve structured our website so that, in general, you can visit Van Metre Homes without identifying yourself or revealing any personal information. Once you choose to provide us with personally identifiable information (name, address, e-mail address, phone number, etc.) you can be assured that it will only be used to support your customer relationship with Van Metre Homes.
Our privacy statement covers three main areas: Awareness, Choice, and Security. Please keep in mind that Van Metre Homes’ privacy practices may vary as required by local laws and policies.
Awareness
Van Metre Homes provides this Online Privacy Statement to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used.
What information we collect
In order to tailor our communications to you and continuously improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.
Van Metre Homes utilizes services from Builders Digital Experience LLC (“BDX”) that collects the following information which we may use to better market our products to you:
- Augmented lead data which includes but is not limited to age, income, family size, marital status, and race.
- Customer-specific data such as browsing and shopping history across New Homes Source and all affiliate sites within the Builders Digital Experience LLC (“BDX”) network.
How we use the information
Van Metre Homes uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate with you, update you on services and benefits, and personalize our website for you.
From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt-in before receiving unsolicited contact, where applicable.
Whom we share the information with
Van Metre Homes will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with other Van Metre entities and/or business partners who are acting on our behalf for the uses described above. Such Van Metre entities and/or business partners also have appropriate privacy policies with respect to the use of this data.
This site is also monitored by one or more third-party monitoring software(s) and may capture information about your visit that will help us improve the quality of our service. You may control the data being collected from your visit by visiting https://sitespyiq.com through a universal consumer options page located at https://sitespyiq.com/Unsub/unsub.html.
Choice
Van Metre Homes will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us.
If permitted by law, your permission is secured first, should we ever share your information with third parties that are not acting on our behalf and governed by our privacy policy.
Security
To protect against unauthorized access, use, or disclosure and to maintain data accuracy we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data.
Additional Information
Links to Third Party Websites
Links to third party websites are provided solely as a convenience to you. If you use these links, you will leave the Van Metre Homes website. Van Metre Homes has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, Van Metre Homes does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.
How Van Metre Homes Uses Cookies
A cookie is a piece of text asking permission to be placed on your computer’s hard drive. If you agree, then your browser adds the text in a small file. The purpose of a cookie is to help us analyze web traffic or let us know when you visit a particular site. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes and dislikes.
The Van Metre Homes website uses temporary cookies as part of the customer web navigation experience, tracking unique IDs for that particular website session only. This cookie, by itself, only tells us that a previous visitor has returned. If you deny the cookie, you can still use the site anonymously.
Overall, cookies help us give you a better website to use, by letting us monitor what’s working and what isn’t through site traffic analysis. Van Metre Homes wants to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you chose to share with us. Van Metre Homes works to continuously improve your web experience and our personal data privacy policy and practices.
Call Recording
Van Metre Homes tracks and records incoming customer calls through a third-party vendor. Said platform collects information on callers that call our Main Corporate Line, Main Sales Line, Customer Care Line, Van Metre Design+Build Line, and all Community Sales Lines including (1) the caller’s phone number; (2) the name displayed on the Caller ID (when available); (3) call recordings and transcripts of calls you place to us; and (4) other data that may be correlated through our systems (for example, data from CRM systems). The data is collected in order to display relevant caller information related to an incoming phone call.
Heroes Program
Available only for presently employed teachers, public safety officials or medical personnel, or active or retired service members. Proof of eligibility may be required. A maximum of $2,500 is provided as a Design Centre credit, notwithstanding the number of eligible purchasers for a specific new home. Purchasers shall not be entitled to any rebate, refund or other consideration in the event that the full credit is not used towards Design Centre purchases. Other terms and conditions apply. Offer valid 01/01/24 – 12/31/24. Full terms and conditions can be found here.
Referral Program
This is a limited time offer and may be withdrawn at the discretion of Van Metre Homes without prior notice, and may not be used in conjunction with any other discount, co-op brokerage fee or real estate agent. Only available with the use of seller’s designated lender and title company. Only applicable if purchasers are referred by CURRENT Van Metre Homeowners or CURRENT Van Metre community residents. Referrals must be presented at first visit and prior to time of contract. Certain terms & conditions apply. See Community Experience team for details.
Van Metre Real Estate Commission Policy
Homeowner Rewards
The offer is valid only on new contracts written on or after January 1, 2021. Purchaser must not be represented by a broker, real estate agent, or any third party who may claim a fee or commission in connection with the purchase of the new home. A maximum of 1% of the base purchase price may be applied towards Design Center credit per new home purchased, notwithstanding the number of purchasers for a specific new home. Purchasers shall not be entitled to any rebate, refund or other consideration in the event that the full value of the Design Center credit is not used towards Design Center purchases. The Discount is not be available in conjunction with any other discount, incentive, or promotion offered by Van Metre Homes. The offer is subject to change and may be withdrawn by Van Metre Homes without prior notice. Other restrictions, terms, and conditions may apply. See Community Experience team for details.
Renter Rewards
If you are renting a Van Metre Apartment, the Renter Rewards Program allows you to apply 100% of your rent—up to 3% of the base purchase price—towards of a qualifying home. This is a limited time offer, subject to change, and may be withdrawn at the discretion of Van Metre Homes without prior notice and may not be used in conjunction with any other discount, co-op brokerage fee or real estate agent. To be eligible, buyer must have completed a one-year lease in an approved Van Metre Apartment Community. Terms & conditions apply. See Community Experience team or Leasing Agent for further details.
Van Metre Sweepstakes and Contests
Pricing, homesite availability, and appointment availability are all subject to change without notice. Images, renderings and site plan drawings are used for illustrative purposes only and should not be relied upon as representations of fact when making a purchase decision. Please see Community Experience team for details.