Home Care Tips & Tricks

Keeping up with home maintenance can be tough—especially after you've settled in! That's why we've built a media library of home care videos that can help you complete even the hardest of tasks. We've also established a Customer Care newsletter that keeps you up-to-date on seasonal maintenance requirements. 

Continue scrolling to view our Warranty and How To videos.

Warranty Videos

  • 1. Warranty Overview
    1. Warranty Overview
  • 2. My Service
    2. My Service
  • 3. Appliance Registration
    3. Appliance Registration
  • 4. Windows
    4. Windows
  • 5. HVAC
    5. HVAC
  • 6. Paint Touch Up Kit
    6. Paint Touch Up Kit
  • 7. Cabinets
    7. Cabinets
  • 8. Carpets
    8. Carpets
  • 9. Lead Walk
    9. Lead Walk
  • 10. Mailbox Keys
    10. Mailbox Keys
  • 11. Trash Cans
    11. Trash Cans
  • 12. Driveway
    12. Driveway
  • 13. Starter Lawn
    13. Starter Lawn
  • 14. Winterize Hose Bibs
    14. Winterize Hose Bibs
  • 15. Garage Door Openers
    15. Garage Door Openers
  • 16. Seasonal Maintenance
    16. Seasonal Maintenance
  • 17. Maintenance Reminders
    17. Maintenance Reminders
  • 18. Sealing Countertops
    18. Sealing Countertops
  • 19. Doors and Locks
    19. Doors and Locks
  • 20. Electrical Troubleshooting
    20. Electrical Troubleshooting
  • 21. Hometeam Pest Defense
    21. Hometeam Pest Defense
  • 22. While You Are Away
    22. While You Are Away
  • 23. Door Framing
    23. Door Framing
  • 24. Guild Quality Survey
    24. Guild Quality Survey
  • 25. Maintenance Checklist
    25. Maintenance Checklist

How To Videos

  • How To: Winterize Your Hose Bibs
    How To: Winterize Your Hose Bibs
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to winterize your hose bibs.
  • How To: Use Emergency Gas Shutoff
    How To: Use Emergency Gas Shutoff
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to use your emergency gas shutoff.
  • How To: Use Emergency Water Shutoff
    How To: Use Emergency Water Shutoff
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to use your emergency water shutoff.
  • How To: Care For Your Hardwood Floors
    How To: Care For Your Hardwood Floors
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to care for your hardwood floors.
  • How To: Light The Pilot Light
    How To: Light The Pilot Light
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to light the pilot light.
  • How To: Change Your HVAC Filter
    How To: Change Your HVAC Filter
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to change your HVAC filter.
  • How To: Manage Your Humidifier
    How To: Manage Your Humidifier
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to manage your humidifier.
  • How To: Seal Your Granite Counters
    How To: Seal Your Granite Counters
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to seal your granite counters.
  • How To: Create A Spring Checklist
    How To: Create A Spring Checklist
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to create a spring checklist.
  • How To: Care For Your Fireplace
    How To: Care For Your Fireplace
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to care for your fireplace.
  • How To: Care For Your Garbage Disposal
    How To: Care For Your Garbage Disposal
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to care for your garbage disposal.
  • How To: Seal Your Grout
    How To: Seal Your Grout
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to seal your tile grout.
  • How To: Create A Fall Checklist
    How To: Create A Fall Checklist
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to create your fall checklist.
  • How To: Care For Your Lawn
    How To: Care For Your Lawn
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to care for your lawn.
  • How To: Manage Your Dehumidifier
    How To: Manage Your Dehumidifier
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to manage your dehumidifier.
  • How To: Reset Your GFI Outlet
    How To: Reset Your GFI Outlet
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to reset your GFI outlet.
  • How To: Adjust Your Dampers
    How To: Adjust Your Dampers
    Van Metre's Resident Home Expert, Casey Fauver, walks you through homeowner "how to" videos.

    Watch as Casey shows you how to adjust your dampers.

Contact Customer Care

Email

Phone

703-348-5806

After Hour Emergencies:

703-348-5805