Homeowner Portal

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At Van Metre Homes, we stand behind our work and have established a comprehensive service program to handle your warranty needs for your new home. If you have any questions or would like to speak to our team, please call (703) 348-5806.

For emergency assistance, please contact (703) 348-5805

Schedule a Service Appointment

Our Service program covers the non-emergency items that may arise during your first year. We offer these appointments at the 60-day and 11-month marks. At the eleven month mark, we will contact you to set up your one time drywall adjustment.

Our Customer Care team will contact you ahead of time to schedule these inspections. Please click the button below to submit your list of items. During the inspection, your community's Construction Manager will review your concerns and detail work to be done by our trade partners. Once the inspection has occurred, we will follow-up with a workday to be scheduled Monday-Friday between 8:00AM and 4:00PM.

Before you schedule an inspection, be sure to download and complete your Warranty Request Form.

Schedule a Handyman Service Day

We understand the little things that come up when you first move into your new home which is why we’re excited to offer our new homeowners handyman services provided by Van Metre Design+Build. Contact us to learn more.

Address

43045 Van Metre Drive,
Suite 200
Ashburn, VA 20148

Phone

Customer Care - (703) 348-5806

Emergency Service - (703) 348-5805

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