Meet our Customer Care Advocates

Once you purchase a new home, you will be assigned a Customer Care Ambassador who will be your point person for any questions or concerns you have throughout the entire build process and thereafter. Your Ambassador will be available to assist you between Monday-Friday, 8am-5pm by phone or email. 

Jenn Keesling

Jenn Keesling

Director of Customer Experience

Rebecca Leach

Rebecca Leach

  • Gateway Commons
  • Liberty at Lorton
  • Meadowbrook Farm
  • Preserve at Westfields
  • Prosperity Plains
  • Tanglewood
  • West Park
  • Older Communities
Christina Mays Customer Care

Christina Mays

  • Birchwood – Flats, Grand Villas, Lifts, Townes and Views
  • Crest of Alexandria
  • Downtown Brambleton
  • Holiday
  • Lofts at Village Walk
  • Signature at Broadlands
  • Stone Mill Corner
  • Valley View