Once you purchase a new home, you will be assigned a Customer Care Ambassador who will be your point person for any questions or concerns you have throughout the entire build process and thereafter. Your Ambassador will be available to assist you Monday-Friday, 8am-5pm by phone or email. If you are seeking assistance and don't see your community listed below, please contact a Customer Care Service Concierge.
The Customer Care Team
Rebecca Leach
Customer Care Ambassador
- Glenmore Farm
- Hartland
- Heritage at Marshall
- Hillside at Broadlands
- Liberty
- Meadowbrook Farm
- Prosperity Plains
- Preserve at Westfields
- West Park
Hannah Sweede
Customer Care Ambassador
- Birchwood at Brambleton
- Crest of Alexandria
- Demott & Silver
- Downtown Brambleton
- Goose Creek Village
- Lake Frederick
- Robinson Manor
- Robinson Village
- Signature at Broadlands
- Stone Mill Corner
- Valley View
